Privacy Policy

Information We Collect

We collect personal information you provide when you contact us, complete our enquiry form, or engage our services. This may include your name, email address, phone number, company name, ABN, and financial information relevant to your circumstances.

How We Use Your Information

We use your personal information to respond to your enquiries, provide advisory services, comply with legal obligations, and improve our services. We do not use your information for unsolicited marketing without your consent.

Disclosure to Third Parties

We do not sell or trade your personal information. We may disclose information to professional advisers, regulatory bodies, or as required by law. Any third parties we engage are bound by confidentiality obligations.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our systems are secured and access is restricted to authorised personnel only.

Cookies, Analytics and Advertising

Our website uses Google Analytics to understand how the website is used. With your permission, it also uses Google Tag Manager to load advertising measurement tags from Google Ads and Meta. These tools may set cookies that help us understand how the website is used and measure how our advertising performs, including when an enquiry form is submitted.

Analytics and advertising cookies are optional. When you first visit, a banner asks you to choose Accept analytics or Decline. Until you accept, these cookies stay off. If you decline, they stay off and any of these cookies already set by our website are removed. Declining does not limit your access to any part of the website.

While cookies are off, Google Analytics may still receive limited information that does not rely on cookies, such as the fact that a page was viewed. The Google Ads and Meta tags are not loaded until you accept.

You can change your choice at any time using the Privacy choices link in the footer of every page. Your choice is stored in your browser, so clearing your browser data will also reset it and the banner will appear again.

Access and Correction

You have the right to access and correct your personal information held by us. To make a request contact us at info@australianfinancialadvisory.com.au

Complaints

If you believe we have breached your privacy please contact us in writing. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au